Return and Refund Policy

Effective Date: 01.09.2024

At ReviveFitFuel, we strive to ensure your satisfaction with our products and services. If you’re not completely satisfied with your purchase, we’re here to help. Below, we outline the circumstances under which returns and refunds are accepted and provide guidance on how to initiate a claim.

1. Eligible Returns and Refunds

We accept returns and offer refunds under the following conditions:

• Damaged or Defective Products: If your item arrives damaged or defective, you can request a refund or replacement within 30 days of delivery.
• Incorrect Items: If you receive the wrong product, please notify us within 14 days for a free replacement or refund.
• Unopened and Unused Products: Unopened supplements in their original packaging can be returned within 30 days of purchase for a refund, excluding shipping fees.

2. How to Initiate a Return or Refund

To begin the process:

1. Contact our customer service team at support@revivefitfuel.com.
2. Provide your order number, a description of the issue, and any supporting photos if applicable (e.g., for damaged or defective items).
3. Follow the instructions provided by our team to return the product, if necessary.

Once we receive the returned item and verify its condition, we will process your refund to the original payment method within 7-10 business days. For replacements, we’ll ship the new product promptly.

3. Non-Refundable Cases

Refunds cannot be issued in the following circumstances:

• Products that have been opened, used, or tampered with.
• Items returned more than 30 days after delivery without prior approval.
• Sale or clearance items marked as “Final Sale”.
• Shipping fees, unless the return is due to our error (e.g., incorrect or defective items).

4. Additional Notes

Please ensure all returns are properly packaged to prevent damage during transit. Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure the safe return of your items.

Contact Us

If you have any questions about our Return and Refund Policy or need further assistance, don’t hesitate to reach out:

• Legal Entity Name: Henson Haven LLC (1942 Broadway STE 314C, Boulder, Co 80302-523)
• Email: support@revivefitfuel.com
• Phone: [Insert Contact Phone Number]

Thank you for choosing ReviveFitFuel. We value your trust and look forward to serving you again!